• All prints
Login

Country

Language

Cart

Your cart is empty

Shipping Policy

Who We Are
Artiko Studio EURL ("we," "us," or "our") operates the website artiko-studio.com (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs

  • Shipping cost varies depending on your items and countries, please refer to the shipping cost indicated when you place the order.

Shipping Range

  • Delivery Area: We currently ship within US, UK, certain European countries, Australia and New Zealand.

  • Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

  • Processing Time: Orders are processed within 1-2 business days, Monday to Friday.

  • Cut-off Time: Orders placed before 22:00 (GMT+01:00) Central European Standard Time will be processed the same day; those placed after will be processed the next business day.

  • No Shipping Days: Orders are not processed on weekends or public holidays.

Delivery Time

  • Estimated Delivery: Orders typically arrive within 5-7 business days after processing, depending on the destination.

Shipping Process

  • Courier Services: We use reliable carriers such as UPS for all shipments.

  • Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

  • Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.

  • Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns

  • Returns Policy: For detailed return instructions, please refer to our Returns Policy.

Contact Us

If you have questions or concerns about this Shipping Policy, please contact us:

 

Business information

Company name: Artiko Studio

Company number: 934729864

TVA number: FR17934729864

Company address: 9 Allée Buffon, 94700 Maisons-Alfort, Île-de-France, France


Website name: https://artiko-studio.com
E-Mail: cs@artiko-studio.com
Contact Form: https://artiko-studio.com/pages/contact
Customer service: Monday to Friday between 9:00 am to 5:00 pm.